Billing and invoices overview

Learn how to use the Billing and Invoices page in WEMASY to see your subscriptions, invoices and refunds for all your projects.

Billing & Invoices is the page in your WEMASY account where you manage everything you pay for. It brings together the subscriptions, invoices and refunds of all your projects. This article walks you through the four tabs.

Open Billing & Invoices

  1. Click your avatar or initials in the top right corner of the dashboard.
  2. Select Billing & Invoices.

The page has four tabs: Overview, Subscriptions, Invoices and Refunds.

If you have not verified your email address yet, the page is locked. Verify your email first to see and manage your billing.

Overview

The Overview tab shows the totals of your account: Total Projects, Active Subscriptions, Total Invoices and Projects with Subscriptions.

Below the totals you see the subscriptions that need a look, such as a trial that is about to end, a subscription close to its end date, a payment that is past due, or a recent cancellation. When nothing needs your attention, the tab says Nothing needs your attention.

Subscriptions

The Subscriptions tab lists every subscription, one row per project and product. For each one you see the Project, the Subscription, the Type, the Billing Period, the Amount, the Status, Next Billing, Cancelled At and Expires At.

The Type tells you what the row is, for example Package, Tool, Domain (one-time), Domain renewal or AI credits (top-up). The Actions column changes with the status: upgrade a trial, cancel, resume a cancelled subscription, or request a refund.

If you received a personal offer from WEMASY, it appears at the top of this tab under All offers. See Paying a personal offer.

Invoices

The Invoices tab lists every invoice. You can filter, view, download and pay open invoices. See Invoices and payment history.

Refunds

The Refunds tab is the history of every refund request you sent, with the amount, the reason, the status and a View ticket link to the support ticket for that request. See Requesting a refund.

Statuses you may see

  • Active: the subscription is paid and running.
  • Trial: the project is trying the plan.
  • Cancelled: the subscription will not renew. You keep access until the end date.
  • Expired: the subscription has ended.

Tip: you can also manage what you pay from the plan screens inside a project. See Upgrading your plan.

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