What to look for in an email hosting plan?

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Are you looking for a platform to get your brand emails? An email is not just a tool to send communication. It builds your brand identity. It is your lifeline for connecting with clients, partners, and your team. But what do you need to build your business email? With so many email hosting options out there, it’s easy to feel lost or even confused about choosing the right hosting system for you. Read this blog to know what email hosting is and what you should look for in an email hosting plan.

Checklist to choose an email hosting plan

1. Custom domain

The hosting plan that is offered to you needs to give you custom domain emails. This is one of the basic offerings an email hosting platform should give. Make sure your hosting plan supports custom domain setup, so you can create branded emails that help build trust with customers. Check how many custom domain emails you can create in your plan. The more in your plan, the better it is for your team.

2. Security

Your emails will contain sensitive information. It can have payment details, business information, client data, and internal communications. Without security, there can be fraud breaches, phishing, and more such threats to your brand via email. Here are some of the security protections your email hosting platform must provide.

  • 2FA: Two-factor authentication adds an extra layer of security with a one-time password or a security question.

  • Spam protection: The spam filters block unwanted emails and potential phishing attempts.

  • Encryption features: For sensitive emails, email encryption will ensure that only the intended recipient can read your messages.

3. Storage

Once you have a business email, there will be a flow of emails in your inbox and also in your outbox. You need to have an email hosting platform that comes with a good amount of storage and the option to categorize emails.

  • Storage: Look for plans that give you plenty of storage to avoid the constant need for clean-ups.

  • Archiving option: Make sure old emails can be archived easily so they’re still accessible when needed.

  • Storage that can be increased: As your business grows, you want a hosting plan that can scale with your storage needs.

4. Team collaboration

Giving your email credentials may cause a security breach. If you have a team, you will need features that help everyone stay on the same page. You need to choose an email hosting platform that comes with the team collaboration feature, so you can manage access with your team.

  • Shared inbox: Pick an email hosting platform that allows multiple team members to access and manage emails from the same inbox, especially useful for customer support or sales

  • Role-specific emails: The platform should allow you to name your email addresses your way. You should have an option to have emails like info, support, hr, and more.

  • Team integration: Syncing your email with calendars and task management tools makes scheduling and follow-ups a breeze.

5. Customer support

When you have your account on an email hosting platform, you may need initial support or handy support at all times. You need to pick a provider who is available 24/7 to assist you. If you want to have a good support experience, make sure the platform provides the following.

  • 24/7 assistance: You never know when an issue might pop up, so having round-the-clock support is essential.

  • Multi-channel support: Look for a provider that offers live chat, phone support, and email support.

  • Ticketing system: Choose a platform that creates tickets and regularly updates the status of your issue or query.

  • Helpful resources: you cannot always wait for the customer support team to get back to you. See if the platform has good resources and a knowledge base with articles, FAQs, and troubleshooting tips can save you a lot of time.

6. Tool integration

Your email needs to work well with the other tools you use every day. Choose a platform that allows multiple tool integration or comes with an all-in-one built-in system to make it easy for you to work on. See if the integration features have the following.

  • CRM integration: Make sure your email system works well with your CRM software, or choose a platform that comes with its own CRM software.

  • Tool integration: There are many campaign tools and analytics tools you need to integrate with your email system. Make sure the email hosting platform allows the integration.

  • Calendar integration: Syncing your email with your calendar is crucial for scheduling meetings and deadlines.

  • File-sharing integrations: Being able to share files directly from your email using integrations from a drive or a space will save time and make collaboration easier.

7. Backup options

Loss of important information or data can happen to anyone at any time. This can happen to your emails, too. It can happen because of a glitch, a mistake, or a system failure. Choose a system that will help you recover important emails when needed.

  • Automatic backups: Choose a provider that backs up your emails regularly, so you don’t lose anything important.

  • Restore options: Make sure the plan lets you easily restore old emails and folders if necessary.

8. Pricing

Pricing is a crucial part of selecting an email hosting provider. The market has genuine providers who have fair quotes. It also has providers who charge you too much. The goal is to get a value plan that provides the features you need at a fair price. Look for the following in your pricing plan.

  • Transparent pricing: Make sure you know exactly what you're paying for and that there are no hidden fees.

  • Flexibility options: Your email needs might grow over time, so look for a hosting plan that allows you to scale without any hassle.

  • Free trial or a demo: This gives you a chance to test out the service before making a long-term commitment.

Choose WEMASY’s Email Hosting

When it comes to email hosting, you don’t have to settle for just any provider. WEMASY offers everything you need to manage your business emails seamlessly. With a focus on security, ease of use, and scalability, WEMASY is designed to grow with your business, without the complexity. Choose us and simplify your email management with an all-in-one solution tailored to your needs.

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