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Support usersinstantly

Engage instantly, support fast, and don’t miss a chance to build their trust. WEMASY brings you all in one system to help you interact and support your users in real time. You can chat, automate ticketing, provide support via mail and WhatsApp, and do so much more to support your customers with us. With our system, you can be fast, helpful, and consistent without jumping between platforms.

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Why WEMASY

Trust the reviews from our customers

Clients we'vepowered

Streamlined Solutions for you

Make this happen with WEMASY

When users have questions, they expect answers fast. However, switching between tools, slow responses, or long wait times can quickly turn curiosity into frustration. Great support involves solving problems and being available for them at the right moment. With WEMASY, you can meet your users exactly where they are and help them instantly, without adding complexity to your workflow.

01

Handle queries instantly with an AI support assistant

"Be available to address all queries on time.”

Set up a “live chat” system when customers ask you questions. Let AI respond to common questions right away.

02

Route users smartly with automated ticketing

"Track and manage every query effectively.”

Leverage an automated ticketing system where every ticket finds the right agent automatically. Ticketing helps in monitoring the status of the issue and ensures it is closed.

03

Guide users through help articles

"Bring out relevant information in chat.”

Display helpful, relevant articles directly in chat. This will help customers solve problems on their own and get more information on their queries.

04

Speed up conversations with pre-written replies

"Keep your answers ready to save time. ”

Equip your team with ready-to-use answers for frequent questions. Stay fast, consistent, and personal.

05

Be present where users already are

"Make sure your support is everywhere.”

Support customers directly on WhatsApp. It's familiar to them and simple for you.

One system, endless support.

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Tried and trusted by brands that build, grow, and lead.

Excellent service and speed in handling questions. Takes all the time and understands the entrepreneur. Top 24/7 reachable with a fast service and proactive attitude. And very important one reliable point of contact. Thanks!

Arthur

We have been working with the Wemasy system for both our companies since day 1. Better and more user-friendly on all fronts than the previous platforms we have worked with. The combination with Google Ads also delivers good results and they are easier to find since using Wemasy. Even system adjustments and improvements are implemented on request. Ideal system!

Jurgen

Great party that knows what they are doing, the system is plug and play and speaks for itself.

I can definitely recommend Nick for all your online issues.

Marco

I got to know Nick more than 2 years ago. Our website was outdated and was managed by an external marketing agency. This party mainly sent (high) invoices and the result was not what we had in mind. At our request, Nick converted the site to his platform in no time. The speed and ease of use are amazing! I got to know Nick as a reliable partner with a lot of specific knowledge. We regularly brainstorm about the results and new desired options are arranged super fast. Highly recommended!

Geurt

Excellent service and speed in handling questions. Takes all the time and understands the entrepreneur. Top 24/7 reachable with a fast service and proactive attitude. And very important one reliable point of contact. Thanks!

Robert